Shipments and returns
Packages are generally dispatched within 2 days after receipt of payment and are shipped via USPS with tracking and generally, drop-off without signature. We may at our discretion choose to send with signature required.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Items shipped from Blue Tree Publishing, in most cases, can be returned at your own expense within 14 days of receipt of shipment. Some products have different return policies or requirements associated with them. Depending on the circumstances and reason for return, Blue Tree Publishing will determine if you will be charged for actual incurred outbound and inbound shipping costs and restocking fees. Blue Tree Publishing will determine that amount on a case by case. While we want you to be happy with your purchase, we do not rent or temporarily sell items. If you have any questions please contact us first.
If you are returning an item within the United States and the order is valued at $100 or more, insure the shipment for the value of the merchandise and ship your return with a signature shipping service. Items valued over $35 must be returned to Blue Tree Publishing with a tracking shipping service. For items below $35, we suggest USPS delivery confirmation service. If a package doesn't arrive and you don't use a tracking method to return or if you refuse the shipment as a method of return, we may not be able to issue a refund.