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Blue Tree Publishing News

 

Quick Time Update Compatibility

  
 
Blue Tree Publishing Inc. - Compatibility with Quick Time 7.3 and newer

Company Headquarters - Edmonds, WA - March 3, 2008
Following public release of Quick Time update 7.3 and newer, Blue Tree Publishing has found that there is a compatibility issue with education modules that include Flash tracks within Quick Time movies. Apple has closed all support for Flash media inside Quick Time containers (i.e., movies), citing security concerns. Currently, Swallowing Disorders uses Flash inside Quick Time containers and will not display correctly if Quick Time is updated past 7.2.240. In addition, for Quick Time 7.1 to 7.2.240, you may need to turn on Flash track capability
to correctly run Swallowing Disorders. While the details vary by version and operating system, the general process is as follows (this is for Windows version 7.2.240);

    • Choose the Quick Time control panel
    • Chose the file types tab
    • Expand the miscellaneous file format
    • Check the Flash media box

Blue Tree is investigating the issue, however, it appears that Swallowing Disorders will require a significant rewrite to remove the compatibility problem. To maintain functionality of Swallowing Disorders, you can not update Quick Time past 7.2.240. If you have already updated, a possible Windows fix is to uninstall the update and reinstall the version that came on the Swallowing Disorders program disk. Mac Quick Time is an integral part of the operating system and uninstalling updates are very difficult; we know because we updated the company Mac before finding out about the problem. Please be aware that updates to Quick Time often involve security fixes and any type of Quick Time install is at your risk; a visit to Apple Support is recommended for futher details. Our warranty and license information is available on line at http://www.bluetreepublishing.com/FAQ.cfm > License: Software License Agreement.

We will post a news update as information on a Swallowing Disorders update becomes available and/or if Apple reverses their decision. If any further assistance is needed, please contact us or call 425-210-4743,
Mon - Fri, 8:00 - 5:00 PST

ABOUT BLUE TREE PUBLISHING
Blue Tree Publishing is committed to provide a complete publishing service for the medical student, clinician and professional. We design, produce and publish books, software, diagnostic aids and advertising specialties

Our current focus is on Speech, Voice and Language Pathology. We design, produce and publish the tools needed by doctors, clinicians and therapists for successful speech education, diagnosis and treatment. We invite you to review our current projects and author guides.